Submitted by Altaf on Wed, 05/30/2018 - 22:55
Azure Bot Service can be easily combined with Language Understanding to build powerful enterprise productivity bots, allowing organizations to streamline common work activities by integrating external systems, such as Office 365 calendar, customer cases stored in Dynamics CRM and much more.
Submitted by Altaf on Wed, 05/30/2018 - 22:54
This Informational Bot can answer questions defined in a knowledge set or FAQ using Cognitive Services QnA Maker and answer more open-ended questions using Azure Search.
Submitted by Altaf on Wed, 05/30/2018 - 22:53
Together, the Azure Bot Service and Language Understanding service enable developers to create conversational interfaces for various scenarios like banking, travel, and entertainment. For example, a hotel's concierge can use a bot to enhance traditional e-mail and phone call interactions by validating a customer via Azure Active Directory and using Cognitive Services to better contextually process customer requests using text and voice. The speech recognition service can be added to support voice commands.