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Modern Workplace

Airline Gadget Ban. No i...

Unless you have been residing under a large boulder over the last few weeks, you have probably seen or heard something about the great “Gadget Ban” of 2017. A security move initiated by the USA and UK that...
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Apps And Infrastructure

Cloud PBX replaces old sc...

If your organization is considering purchasing a new PBX system, or is planning to upgrade its existing PBX System, then consider the Microsoft Office 365 Cloud PBX system. Cloud PBX comes part of the Office 3...
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Modern Workplace

Modernizing IT for a Digi...

Today’s economy requires organizations to digitally transform every aspect of its business. This imposes a burden on IT systems which organizations must consider. A MODERN APPROACH TO IT SYSTEMS Most organiza...
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Modern Workplace

Ransomware on the rise

Last month I wrote about the importance of business continuity through data backup. The worst is not over yet. Here’s why: New threats are appearing on a daily basis, and attackers are continuously evolvi...
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Build a great conversationalist.

Build, connect, deploy, and manage intelligent bots to naturally interact with your users on a website, app, Cortana, Microsoft Teams, Skype, Slack, Facebook Messenger, and more. Get started quick with a complete bot building environment, all while only paying for what you use.

Intelligent bot creation that scales on demand

Accelerated development

Azure Bot Service speeds up development by providing an integrated environment that's purpose-built for bot development with the Microsoft Bot Framework connectors and BotBuilder SDKs. Developers can get started in seconds with out-of-the-box templates for scenarios including basic, form, language understanding, question and answer, and proactive bots.

Give your bot intelligence with Cognitive Services

Give your bot some super powers. Go beyond a great conversationalist to a bot that can recognize a user in photos, moderate content, make smart recommendations, translate language and more. Cognitive Services enable your bot to see, hear, and interpret in more human ways.

Intelligent bot creation that scales on demand

Engage your audience, wherever they are

Your users talk in many places; your bot should too. Azure Bot Service can be integrated across multiple channels to increase interactions and reach more customers using your website or app to email, GroupMe, Facebook Messenger, Kik, Skype, Slack, Microsoft Teams, Telegram, text/SMS, Twilio, Cortana, and Skype for Business.

Explore Azure Bot Service scenarios

Enterprise Chatbot

Enterprise Chatbot

Azure Bot Service can be easily combined with Language Understanding to build powerful enterprise productivity bots, allowing organizations to streamline common work activities by integrating external systems, such as Office 365 calendar, customer cases stored in Dynamics CRM and much more.

Information Chatbot

Information Chatbot

This Informational Bot can answer questions defined in a knowledge set or FAQ using Cognitive Services QnA Maker and answer more open-ended questions using Azure Search.

Commerce Chatbot

Commerce Chatbot

Together, the Azure Bot Service and Language Understanding service enable developers to create conversational interfaces for various scenarios like banking, travel, and entertainment. For example, a hotel's concierge can use a bot to enhance traditional e-mail and phone call interactions by validating a customer via Azure Active Directory and using Cognitive Services to better contextually process customer requests using text and voice. The speech recognition service can be added to support voice commands.